Comprehensive Service Programs
Specialized maintenance and restoration solutions for mechanical timepieces requiring expert horological care
Return HomeOur Service Approach
crownwyt employs systematic diagnostic protocols combining traditional watchmaking techniques with modern precision measurement tools. Each timepiece receives individualized assessment based on movement architecture, manufacturer specifications, and observed condition. Our technicians document findings through detailed photography and written reports, ensuring clients understand mechanical issues and recommended solutions before authorizing service work.
Service procedures follow manufacturer-prescribed methods augmented by decades of practical experience with vintage and contemporary calibers. Movement disassembly occurs in clean-room conditions using specialized tools preventing component damage. Ultrasonic cleaning employs multiple solution stages appropriate to material composition. Reassembly incorporates manufacturer-specified lubricants applied to precise friction points. Extended testing validates proper function across environmental conditions and positional variations.
Quality assurance extends beyond mechanical function to aesthetic preservation. Case refinishing removes damage while maintaining original hallmarks and engravings. Dial restoration employs period-appropriate techniques respecting historical authenticity. Water resistance testing verifies seal integrity after service completion. Documentation packages provide complete service records for future reference and insurance purposes.
Service Programs
Heritage Restoration Service
$1,450 CAD
Specialized restoration program for luxury and vintage timepieces requiring museum-quality conservation techniques. Our master watchmakers are trained in historical manufacturing methods from major Swiss houses, understanding the evolution of movements from pocket watches to modern complications.
Service Components:
- Complete movement disassembly and component documentation
- Traditional hand-cleaning techniques for delicate parts
- Case restoration preserving original hallmarks and engravings
- Dial refinishing with period-appropriate methods and materials
- Hand replacement matching original specifications
- Provenance research and authentication certificates
Process Timeline:
Initial Assessment (Week 1)
Comprehensive condition documentation and parts evaluation
Movement Restoration (Weeks 2-4)
Disassembly, cleaning, parts replacement, reassembly
Case and Dial Work (Weeks 5-6)
Refinishing, restoration, protective treatment
Testing and Documentation (Weeks 7-8)
Extended observation, final adjustments, certification
Complication Specialist Service
$2,200 CAD
Expert maintenance for complex mechanical functions beyond basic timekeeping, including chronographs, perpetual calendars, minute repeaters, and tourbillons. Our specialists undergo continuous training on the latest complicated movements from manufacturers like Patek Philippe, Vacheron Constantin, and A. Lange & Söhne.
Service Components:
- Complete disassembly with individual component inspection
- Multi-stage ultrasonic cleaning with specialized solutions
- Jewel and spring replacement meeting original tolerances
- Chronograph calibration for precise start/stop operation
- Calendar mechanism synchronization for smooth transitions
- Acoustic tuning for repeater gongs and proper sound quality
Specialized Testing:
Chronograph Functions: Repeated start-stop-reset cycles verifying column wheel engagement and flyback mechanisms
Calendar Complications: Complete annual cycle advancement testing leap year programming accuracy
Extended Observations: 96-hour monitoring across six positions measuring rate stability and amplitude consistency
Environmental Stress: Temperature variance testing and shock resistance verification
Water Damage Recovery
$625 CAD
Emergency restoration service for watches exposed to moisture, from minor condensation to complete submersion incidents. Our rapid response protocol minimizes corrosion damage through immediate disassembly and component stabilization.
Service Components:
- Immediate disassembly and component stabilization
- Specialized cleaning to remove salt and mineral deposits
- Vacuum drying chambers and corrosion inhibitor treatment
- Micro-abrasive restoration techniques for affected components
- Component replacement using genuine manufacturer parts
- New gaskets and pressure testing to restore water resistance
Emergency Protocol:
Time-Critical Service: Moisture exposure requires immediate professional intervention. Contact us within 24 hours of incident for priority scheduling. Initial assessment occurs within 48 hours to evaluate damage extent and prevent progressive corrosion.
Insurance Documentation: Comprehensive damage report with photography suitable for claims submission included with service.
Service Comparison
| Feature | Heritage Restoration | Complication Specialist | Water Damage Recovery |
|---|---|---|---|
| Investment | $1,450 CAD | $2,200 CAD | $625 CAD |
| Typical Timeline | 6-8 weeks | 4-6 weeks | 2-3 weeks |
| Movement Service | |||
| Case Restoration | Optional | If needed | |
| Dial Refinishing | If needed | If needed | |
| Complication Work | Basic | Basic | |
| Emergency Priority | Standard | Standard | |
| Authentication Certificate | Optional | — | |
| 12-Month Warranty |
Choosing the Right Service
Heritage Restoration: Recommended for vintage timepieces requiring comprehensive restoration including aesthetic elements. Ideal for collectors prioritizing authenticity and complete documentation.
Complication Specialist: Required for chronographs, perpetual calendars, minute repeaters, or tourbillons needing specialized calibration and testing beyond standard movement service.
Water Damage Recovery: Essential for any moisture exposure incident. Immediate professional intervention prevents progressive corrosion damage requiring extensive component replacement.
Technical Standards Across All Services
Quality Protocols
- Clean-room assembly conditions
- Manufacturer-specified lubricants
- Calibrated timing equipment
- Extended testing periods
Documentation Standards
- Condition assessment photography
- Detailed service records
- Parts replacement documentation
- Testing results reports
Discuss Your Service Requirements
Contact our master watchmakers for detailed assessment of your timepiece condition and personalized service recommendations.
Schedule Consultation